Legal
Privacy Policy
This policy explains what information FoxyPDF processes, why it is processed, and how we protect user data.
Data we process
To run a PDF job, we process uploaded files, selected options, and minimal technical metadata required for execution and troubleshooting.
For account features, we process authentication details such as hashed email and credential records. We do not sell personal data.
Processing purpose
Data is processed to deliver requested document operations, maintain security controls, detect abuse, and improve product reliability.
- Service delivery and job execution
- Fraud prevention and security monitoring
- Operational analytics and quality improvement
Retention and deletion
Uploaded files are automatically deleted after processing according to platform retention rules. Manual delete controls are available on job status pages.
System logs and security records are retained only as long as necessary for compliance, abuse prevention, and incident response.
Your rights
Depending on your jurisdiction, you may request access, correction, deletion, or restriction of personal data processing.
For privacy requests, contact our team via the Contact page and include enough detail for account verification.
Policy updates
We may update this policy to reflect legal, operational, or technical changes. The latest version on this page is the governing version.
Frequently Asked Questions
Do you store uploaded files permanently?
No. Files are automatically removed after processing based on retention controls.
How can I submit a privacy request?
Use the Contact page and select the security/privacy topic.
Privacy or security question?
Send details to our support team and we will route it to the right owner.