Support

Contact FoxyPDF

Reach our team for support, security questions, account help, or partnership requests. We usually respond within one business day.

When to contact us

Use this form for product support, account issues, API questions, legal requests, security reports, and business inquiries.

For urgent security concerns, include detailed reproduction steps and any affected route or job ID so we can prioritize correctly.

  • Clear response targets and practical remediation guidance
  • Privacy-first handling of shared diagnostics and files
  • Structured follow-up for unresolved production incidents

Direct support email: [email protected]

Send us a message

Frequently Asked Questions

How quickly will support respond?

Most requests receive a first response within one business day.

What information helps resolve technical issues faster?

Include tool name, locale URL, timestamp, job ID, and a short list of reproduction steps.

Can I report a security concern privately?

Yes. Mark the topic as Security and include encrypted contact details if required.

Need immediate help with a workflow?

Use our tool guides and use-case pages while your support request is in queue.